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1. What is my Personalized URL and Login ID?What is my Personalized URL? Your personalized ID is the name you select to precede ".HousingTrendseNewsletter.com (i.e. http://xxxxxxx.HousingTrendseNewsletter.com) which is the URL of your enewsletter. What is my Login ID? Your Login ID is the same as your Personalized URL which you will use to enter your Administrative Area, http://clients.housingtrendsenewsletter.com How do I change my Personalized URL i.e. "http://xxxxxxxx.housingtrendsenewsletter.com"? Email support at housingtrendsenewsletter@frogpond.com with a subject line "Change URL" along with 3 choices of URLs you would like. How can I change my Login ID? Your Login ID will automatically be changed if you change your Personalized URL. |
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2. How do I make any changes?How do I change my contact information?
If I make changes to my contact information with my local association/MLS, will that also update my Housing Trends eNewsletter? No. The contact database for Housing Trends eNewsletter and for your local association/MLS are separate, so updating one will not update the other. Can I change the graphics or other items within the Housing Trends eNewsletter? No. You can edit your personal contact information and photo only.
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3. What are Featured Homes, Find a Home, My Website newsletter options?Visit My Website If you have a website and you would like to allow your clients and prospects to visit your personal website from the "Visit My Website" button on your newsletter, check this option. Find a Home If you have a link to all MLS listings and you would like to allow your clients and prospects to search homes from the "Find a Home" button on your newsletter, check this option Featured Homes If you have a link to your listings, your company listings or other listings you would like to allow your clients and prospects to view from the "Featured Homes" button on your newsletter, check this option Can I modify buttons displayed on the top of the Housing Trends eNewsletter? You may modify Featured Homes, Find a Home and Visit My Website only.
1 - Find a Home - displays the Search ALL MLS in a new window 2 - Visit my Website - opens your HAR Member Website in a new window 3 - Featured Homes - opens a new window containing your listings only (categorized by property class)
Yes, you may add any link you wish.
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4. What is the Home Evaluator button?Anyone viewing your Housing Trends eNewsletter can submit a request for a price evaluation on their home. Once they complete and submit this form, you will receive an email containing their property and contact information. Once you determine the current market value of their home, you may contact them with that information. |
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5. What do I need to know about Subscribe and Unsubscribe Emails?Am I responsible for Subscribe/Unsubscribe Emails Requests? Yes, you are responsible for adding Subscribe and Unsubscribe email address requests from your Housing Trends eNewsletter email database as stated in the Terms of Use. How do I manage my client's Subscribe and Unsubscribe requests? If someone chooses to unsubscribe, you will receive an email message regarding that. You will then need to remove their email address from your personal contact database and discontinue sending them the Housing Trends eNewsletter. Likewise, if someone subscribes, you will receive an email notification of that and be alerted to add their address to your personal contact database. You understand and agree that you are responsible for adding subscribe and unsubscribe email address requests from your Housing Trends eNewsletter email database. Who can subscribe to my Housing Trends eNewsletter? Anyone! If someone chooses to Subscribe or Unsubscribe, you will receive an email notification regarding that. You understand and agree that you are responsible for adding subscribe and unsubscribe email address requests from your Housing Trends eNewsletter email database. What email address do Subscribe or Unsubscribe Requests to my Housing Trends eNewsletter go to? You will select which email address you wish your requests to go to.
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6. When will new eNewsletters be available?The monthly Housing Trends eNewsletter will be available to you around the 26th of each month due to reporting of housing data by NAR and MLSs. |
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7. How will I know when the latest eNewsletter is available?You will receive an email with the latest Housing Trends eNewsletter about the middle of each month. |
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8. How can I see Archived Newsletters?Go to current Housing Trends eNewsletter and click View Archives button at the bottom of the eNewsletter. |
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9. How do I email Housing Trends eNewsletter to my clients and prospect?
No, the Housing Trends eNewsletter is not sent directly to your clients and prospects. You create your own contact email list using Outlook or third party services. Follow instructions on how to Email newsletter:
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10. Why is Housing Trends eNewsletter not displaying current month's statistics?The information displayed is 2 or more months old when reported by the National Association of Realtors and the U.S. Census Bureau. |
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11. What if I forget my Login ID, Password or Email?What if I forget my Login ID, Password? Go to http://clients.housingtrendsenewsletter.com and click the "Forgot Login ID or Password?" link in the lower left corner. Follow the instruction and your password will be emailed to you at the email address in our system. What if I forget what email address was used when I first registered? Please email housingtrendsenewsletter@frogpond.com. |
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12. How do I Contact Support?How to report a problem or how to contact technical support? Option A: Email housingtrendsenewsletter@frogpond.com Option B: From Control Central
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13. What is the cost of Housing Trends eNewsletter?No. Like most internet services, it an advertising revenue model. |
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14. How can I add eNewsletter on FaceBook?
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15. How can I add eNewsletter on Twitter?
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16. How to Add My MLS Data to Local Area Market Reports?
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17. How do I change the Local Market Data to display the market I work in?
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18. What is the Message Section on Housing Trends eNewsletter?
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19. Should I still send my Housing Trends eNewsletter to my consumers if my local market area information is not published?
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20. My Local Area Market Reports are missing?
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21. How to add QR Code to print flyers, direct mail and business cards?
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22. How can I add my social media links to newsletter?
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23. How do I Add my messages?
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24. How do I Edit or Delete my Messages?
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25. How can I change my newsletter background? (for non Agent)
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26. How can I add my advertisement to newsletter?
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27. Can I change the layout of the Newsletter?The Housing Trends eNewsletter's format may not be changed at this time. |
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28. How can I remove the advertisements from HTEN?Unfortunately, the advertisements are part of the enewsletter. Please do not think the ads diminish the value you are providing your clients and prospects. If you read any online news site (i.e. CNN, NYTimes, Times) you will see advertisements throughout. What is value to your readers is the most current monthly housing data, your Message section filled with very localized neighborhood info and that YOU are providing this information to them each month. |
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29. Do you email HTEN to my client list?No. We do not email to client list on your behalf. We email you your personalize link to HTEN and link to draft email message with your HTEN link for you to cut and paste into your email delivery system. |
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Information contained in this eNewsletter is compiled from a variety of sources. The accuracy and authenticity has not been verified by Move, Inc., is subject to change, is provided "as is" and is not guaranteed. The views expressed herein do not necessarily reflect those of Move, Inc.|
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